Introducing our new Director, Customer Service, Caroline Lalonde

Please join me in welcoming Caroline Lalonde as our new Director, Customer Service for CPDN. Caroline joins us with over 20 years of experience in the healthcare sector working for both private and not-for-profit companies in a variety of senior leadership roles including business and client growth strategist, patient advocacy and public policy lead, stakeholder relations, business development, customer service and healthcare program management.  Her expertise spans key competencies such as healthcare strategic planning, national product sales, launches and logistics, policy development, manufacturer relationship management, developing innovative patient solutions and customer engagement. Caroline is fluently bilingual and resides in Mississauga.

Caroline is passionate about responding to the voice of the customer and making a difference for patients and is eager to contribute to CPDN’s future success and that of our member companies.

Please join me in welcoming Caroline to the CPDN team. She may be reached directly at

Sav DiPasquale

Canadian Pharmaceutical Distribution Network
6755 Mississauga Rd, Suite 104, Mississauga, Ontario L5N 7Y2
Telephone: 905-847-1273●Toll-Free: 1-800-680-3839●Facsimile: 1-866-803-3295